Safety First!
Creteholidayhome always has a very high standard in regards to hygiene. Additional measures have been taken in accordance to the advice by the World health organization. In the villas and to all the areas all the surfaces are cleaned more frequently with Hygiene Products for hospitals. This includes door handles, safe box buttons, furniture etc. For your personal hygiene the regular soap has been replaced with disinfectant soap in the restrooms.

Our employees act in accordance to the general guidelines set by the World health organization. Which are: cough or sneeze in your elbow, wash your hands frequently, use paper tissues and don’t shake any hands. Everyone that experiences mild flue like symptoms is to remain at home.

Our digital concierge can facilitate check in and every guest request. Guests will be able to use their phones to check in, to have access to their rooms, to make special requests to order breakfast (only for villas which this option is available please check Thalasses villas) and to have access for other services which we provide 24/7 full support.
Is contamination possible through suppliers?
The chance of an infection through supplied goods or money is very slim. Employees who accept deliveries and money wash their hands every 15 minutes to take every precaution possible.
Do Creteholidayhome employees wear masks?
All Creteholidayhome employees wear masks. The World health organization advices the use of masks only for medical personnel.
What is the cancellation policy?
Bookings made through Creteholidayhome for a arrival date before the 28th of April 2020 can be rebooked without extra charges. The new date is a date your choice till the 30th of December 2020. If the price for the new date is higher a surcharge will be applicable. On all other bookings our regular cancellation policy is applicable.
Why to book directly with us?
Better offers to our guests
Free cancellation up to 3 days prior to arrival.
Flexible payment terms
Change of date for stays till the end of December 2021
24/7 full support from our team
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